Authenticity
Objects are reviewed against the available physical, historical and comparative evidence before listing. Any material uncertainty is stated in the record.
Collector care
Collect with confidence.
Every acquisition should be understood before it is reserved. Our collector policies explain how we present condition, provenance, dispatch and returns.
Our object record standard
Each catalogue record is prepared to make the object, its condition and the basis for its description clear to the buyer.
Provenance
Where known, ownership history, source documentation and reference details are preserved with the object record.
Photography
Listing images are intended to show the object honestly. Natural marks, wear and edge detail should be read alongside the written condition note.
Condition & grading
Read the record, not just the grade.
Grades and condition notes are collector guidance, not a substitute for examining the imagery and specifications. Historic objects can carry variation from minting, circulation, storage and age.
Condition notes
We describe visible wear, surface character, repairs, mounting, paper quality and other features material to a collector's decision.
Third-party certification
When an object is encapsulated or certified, the certifier and relevant number are included where available. Please verify certification directly with the issuing service.
Questions before reserving
Ask for clarification through collector support before payment if a condition point, attribution or specification needs further context.
Payment, reservation & dispatch
Reservations are confirmed only after successful payment. The object remains available until payment is completed and accepted.
Secure packing
Orders are packed for the object and shipment method, with handling appropriate to delicate numismatic and heritage material.
Dispatch updates
Once an order is dispatched, the buyer account is updated with a fulfilment status and tracking reference when one is issued.
Delivery timing
Estimated delivery dates depend on destination, carrier acceptance and any required verification. They are not guarantees until confirmed by the carrier.
Returns & buyer guidance
Review promptly
Inspect your order on arrival and contact collector support promptly if an item arrives materially different from its listing or damaged in transit.
Keep it intact
For a return review, retain the original packaging and do not alter, clean, remove from certification holders or otherwise change the object.
Collector suitability
Please review dimensions, metal, denomination, date, grade and images before reserving. Returns for preference are considered only where stated in the individual record and applicable law.
Need an object record explained?
Collector support can help before you reserve, during payment review and after dispatch.